What are Uens?
A GUIDE TO UENME'S IN-APP CURRENCY
Uens (pronounced You-Ens) are the currency that the UenMe app uses to charge and pay for calls. 1 Uen is equivalent to 25 cents USD when you cash out.
After purchasing uens, you can use them to video chat with UenMe users such as experts, professionals, and social media influencers, who often charge for their time chatting on the app.
HOW CAN I BUY UENS? WHAT METHODS OF PAYMENT ARE ACCEPTED?
Tap in the bottom right corner of the app to go to your dashboard, then tap the Add Uens button. (Look for the button with the + sign.) You can use the dial to select the number of Uens you'd like to purchase, before you tap Buy Uens to enter your payment details.
You can purchase Uens via Apple Pay or any major credit card: Visa, MasterCard, American Express, Discover, Maestro, JCB, Union Pay, or Diners Club International. Charges will be listed on your bank statement from UenMe, LLC.
Depending how many Uens someone buys, there will be a small fee added to the transaction. This is how UenMe can deliver on our promise to pay out 100% of the Uens earned to anyone selling their time.
HOW CAN I EARN UENS? WHERE DO I CHANGE THE AMOUNT I WANT TO CHARGE PER MINUTE?
You can set or change your rate any time from your dashboard! Tap in the bottom right corner of the app, then adjust the dial accordingly. Once updated, your rate will save automatically! The maximum you can charge per minute is 100 uens.
You can also adjust your rate for individual calls - See the next three questions for details.
CAN I PAY A DIFFERENT AMOUNT FOR A CALL?
Maybe! When you place your call, you can adjust the dial to offer a different amount from that user's regular rate. Your offer may or may not be accepted, or they may not allow free or reverse charge calls at all.
If a user declines to chat for less, your best bet is try calling at their regular rate. You can also try messaging a user to negotiate a price before a call!
CAN I CALL SOMEONE AND EARN UENS?
You can call most users and charge for your time! When you place your call, just adjust the dial to the number of uens you would like to earn per minute. If a user does not allow free or reverse charge calls, the app will notify you.
When answering a call, users will see a red screen indicating that they are paying.
HOW CAN I SEE HOW MANY UENS I'VE EARNED OR SPENT?
During any paid call, you will see how many uens you have spent or earned during the call - The number of uens will be ticking up at the bottom of your screen. At the end of your call, it will confirm the total number of uens earned or spent.
You can also see what you earned or spent chatting with a particular user in their thread in your Communication tab. (Access your Communication tab by tapping the chat bubble at the bottom of the app.)
To see your total uens currently available, tap in the bottom right corner of the app - Your dashboard will display your current balance in the center of your screen.
HOW DO I TRADE IN MY UENS FOR MONEY? CAN I GET PAID, EVEN IF I'M NOT IN THE UNITED STATES?
Tap in the bottom right corner of the app to go to your profile, then tap the Cash Out button. (Look for the button with the little stack of coins.) Complete your details and payment information and tap Save when you're done!
You can request to cash out two ways: direct deposit ACH (to any US-based bank account), or PayPal (from any country supported)*. For both methods, payments will be listed on your statement from UenMe, LLC.
*Local laws and rules apply. Please check with PayPal for more information about current exchange rates / fees for receiving money in your country.
DO YOU HAVE ANY TIPS FOR HOW TO GET MORE CALLS AND EARN MORE UENS?
Absolutely! Check out the rest of the UenMe blog for lots of ideas and tips - Click HERE to see all of our blogs!
WHAT IF I STILL HAVE QUESTIONS?
You can email email@example.com or call 213.394.0537, and we will get back to you within two business days.