The Ins and Outs of Cashing Out


Chatting with friends and clients with UenMe is awesome...and it's even better when you're getting paid for it! 

Read on for details on how to cash out and what to expect when you do!

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"Cashing out" is the easy and painless process of trading in your uens for money. Here's how it works: 

1. Earn uens in the app - Yay!
2. Cash out your uens from your UenMe dashboard
3. UenMe's accounting department reviews and approves your request
4. Receive your money and get spending! 
 

HOW CAN I CASH OUT THE UENS I'VE EARNED?

Tap in the bottom right corner of the app to go to your profile, then tap the Cash Out button. (Look for the button with the little stack of coins.) Complete your details and payment information and tap Save when you're done! UenMe's accounting department will handle it from here!

You can request to cash out two ways: direct deposit ACH (to US-based bank accounts only), or PayPal (from any country supported by PayPal). For both methods, payments will be listed on your statement from UenMe, LLC. 

For more info about how to enter your routing and account number, check out section 4.9 of our FAQ here.
 

HOW LONG DOES IT TAKE TO GET PAID? WHAT DOES IT MEAN BY "YOUR PAYOUT HAS BEEN QUEUED"?

Our accounting department processes payment requests once a week. Whether you've cashed out once or a dozen times that week, all cash out requests wait in the "queue" until our accounting folks can process them.

You should see your funds within 14 days, but most cash outs reach your bank account in under 7!

Things that might delay your cash out: 
- You haven't completed your banking or PayPal details yet
- There is an error with your banking or PayPal information
-  You have entered bank information for a non-US-based bank account
- Your cash outs do not total the minimum payout threshold (see below)
- Verification of your transactions or payment details is taking longer than expected

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HOW OFTEN CAN I CASH OUT? ARE THERE FEES OR LIMITS ON CASHING OUT?

You can cash out as often as you like! The minimum amount UenMe can approve to be paid out is $5.00 USD for payouts to a PayPal account or $30 to be paid out to a US-based bank account.

As long your cash out requests total the minimum for whichever payment method you're requesting, they will be queued and processed once a week and issued to you as one lump payment. So easy!

For a limited time, UenMe is waiving all fees associated with cash outs. Woohoo!

If you'd like to learn more about what fees you can expect from UenMe in the future, check out section 4.11 of our FAQ here. Please check with your bank or PayPal for more information about fees for receiving money and current exchange rates in your country.
 

I SUBMITTED A PAYMENT REQUEST FOR LESS THAN THE MINIMUM. WHAT HAPPENS NOW?

We hold that payment and any others, until the total of all of your cash out requests comes to $5 if you're requesting a PayPal payment, or $30 if you're requesting payment to your US-based bank account.

If you've requested payment to your bank account for less than $30, you can switch your payment preference to PayPal and we will be able to issue payment for cash outs over $5.
 

WHAT IF I'M OUTSIDE THE UNITED STATES?

You can receive payments from UenMe via PayPal from any country supported by PayPal.

You can also receive payments via ACH to your US-based bank account, regardless of your location, but unless you have a US-based bank account, you'll want to stick to using PayPal!
 

CAN I CASH OUT MY UENS IF I'VE DELETED MY ACCOUNT?

Your Uens are forfeited if you delete your account, so make sure to cash out first!
 

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HOW DO I CHECK ON THE STATUS OF MY CASH OUT REQUEST?

After your cash out is initiated, the uens that are queued for payment will no longer display in your UenMe account, but UenMe's accounting department can give you an update if needed! 

You can email support@uenme.co for an update, or call 213.394.0537, and we will get back to you within two business days. 


DO YOU HAVE ANY TIPS FOR HOW TO GET MORE CALLS AND EARN MORE UENS?

Absolutely! Check out the rest of the UenMe blog for lots of ideas and tips - Click HERE to check out our other posts!

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ADDITIONAL INFORMATION

Not sure how you can start charging for your time? Want more details on how uens work? Need more info on the rules and regulations regarding cashing out? Check out section 4 of our FAQ here!

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Questions about UenMe? 
Check out our Frequently Asked Questions / Preguntas Frecuentes
or contact Team UenMe on the app: uenme.co/uenme

 

(photography by Erica Danger)